Terms of Service

1. Parties

These Terms of Service ("Terms") constitute a legal agreement between Apeka Group Limited (registered in England and Wales, company no: 17105369) ("Company", "we", "us") and you ("User", "you"), the user of the Arori mobile application ("App").

By downloading, installing, or using the App, you agree to these Terms.

2. Service Description

Arori is an AI-powered nutrition and calorie tracking application. The services include:

• Food photography with AI-based nutrition analysis
• Calorie, macronutrient and water intake tracking, with a daily streak indicator
• Barcode and nutrition label scanning
• AI nutrition assistant and nutrition coach (chat)
• AI chef: calorie-aware recipe suggestions from a photo of your ingredients
• AI-generated weekly nutrition and fitness plans
• Favourite foods and meal reminders

New features may be offered over time (e.g. Apple Health synchronisation, voice logging, weight tracking with trend charts, fasting tracking, a home screen widget, an Apple Watch app, community features); as they launch, they are governed by these Terms and the Privacy Policy. We reserve the right to modify, improve or remove features.

3. Account Creation and Security

• You must create an account to use the App. You can register with email or with your Apple or Google account.
• The App is designed for individuals over the age of 13. You may not use the App if you are under 13.
• You confirm that your account information is accurate and up to date.
• You are responsible for the security of your account. Do not share your password.
• You must notify us immediately if you detect unauthorised access.

4. Acceptable Use

You May

• Use the App for personal, non-commercial purposes
• Record, export and delete your own data

You May Not

• Reverse engineer, attempt to access the source code of, or copy the App
• Attempt to bypass security measures or gain unauthorised access
• Collect data with automated tools (bots, scrapers) or overload the service
• Use another person's account without permission or impersonate anyone
• Share misleading, harmful, abusive or unlawful content
• Use the App for any purpose that violates applicable law

5. Intellectual Property

The App, its design, software, logos and all content (excluding user content) belong to Apeka Group Limited and are protected by intellectual property law. The "Arori" name and logo are trademarks of Apeka Group Limited.

These Terms grant you a personal, non-transferable, non-exclusive, limited licence to use the App; no other rights are transferred.

6. User Content

You own the content you upload to the App (photos, logs, messages). You grant us a worldwide, royalty-free licence to host, process and display that content to the extent needed to provide the service to you. This licence ends when you delete the content or your account.

6.1 Community Food Database Contributions (When Offered)

When the community food database contribution feature is offered, the food information you add may be displayed anonymously so that other users can benefit from it. Adding misleading or intentionally incorrect food information is prohibited.

7. AI Service

• The food analysis, label reading, recipe, chat and plan features are powered by AI models
• AI outputs are estimates; calorie and nutrition values may differ from actual values
• The accuracy, completeness or fitness for a particular purpose of AI outputs is not guaranteed
• Do not rely on AI output as the sole basis for important nutrition and health decisions

8. Health Disclaimer

Arori is not a medical device or a healthcare service; it does not provide diagnosis, treatment or medical advice. All information in the App (including calorie targets, AI suggestions, plans and coach responses) is for general information only.

• Consult your doctor or dietitian before starting a diet or exercise programme
• If you are pregnant, breastfeeding, have a chronic illness, a history of eating disorders, or take regular medication, use the App only with your health professional's approval
• If you feel unwell, stop following the targets in the App and consult a health professional

9. Subscriptions and Payments

9.1 Arori Pro

Access to Arori's features requires Arori Pro. The available options are:

• Monthly subscription: An auto-renewing monthly plan
• Yearly subscription: An auto-renewing yearly plan, which may be offered with a free trial (e.g. 3 days)
• Lifetime access: A one-time purchase; it is not a subscription and does not auto-renew

Current prices and any trial terms are shown on the purchase screen; prices may vary by region and are shown inclusive of taxes.

9.2 Auto-Renewal and Cancellation

• Subscriptions renew automatically and the fee is charged to your App Store account unless cancelled at least 24 hours before the end of the current period
• A free trial converts to a paid subscription unless cancelled before the trial ends
• You can manage or cancel your subscription at any time in your App Store account settings (Settings > Apple Account > Subscriptions); when the in-app subscription management screen is offered, you can also access it inside the App
• Cancellation does not affect your access for the remainder of the current billing period
• To restore a previous purchase on a new device, use the "Restore Purchases" option on the purchase screen

9.3 Payments and Refunds

• Payments are processed by the Apple App Store (and, when offered, the Google Play Store); the Company never accesses your card details
• Refund requests are subject to the relevant store's (Apple/Google) policies and processes

10. Account Termination and Suspension

10.1 By You

You can delete your account at any time from the Profile screen in the App. A 30 day grace period applies after the request; logging in during that period cancels the deletion. At the end of the period your data is permanently deleted as described in the Privacy Policy. Deleting your account does not automatically cancel a store-managed subscription; you must also cancel the subscription in your App Store settings.

10.2 By Us

We may suspend or terminate your account if you violate these Terms. Except in cases of serious violation, we will warn you first where possible.

11. Analytics

We use first-party product analytics to improve the App; there is no advertising and no sale of data to third parties. See Section 10 of the Privacy Policy for details and opt-out options.

12. Limitation of Liability

• The App is provided "as is"; uninterrupted or error-free operation is not guaranteed
• To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages
• Our total liability is limited to the amount you paid for the App in the 12 months preceding the claim
• Nothing in this section limits liability that cannot be limited by law (e.g. wilful misconduct or gross negligence); your mandatory statutory rights as a consumer remain unaffected

13. Changes

We may update these Terms from time to time. For material changes we will notify you in the App or by email. Continuing to use the App after a change means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over disputes. For consumers resident in Turkey, mandatory rights under Turkish consumer law remain unaffected.

15. Contact Us